If you are unhappy with a stocked item you have ordered, you may return it for a full refund, credit or exchange within 14 days of purchase. Please simply call our Customer Service team on 0121 558 6600, who will issue you with a returns authorisation.
We take great care to ensure our products reach our customers in good condition. However, in the event that you receive a damaged or defective product please call our customer Service team on 0121 558 6600.
Please note that any non-stocked items or bespoke such as Custom printed tape can not be returned once your order has been confirmed. If you have a problem with a non-stock item please call our Customer Service team on 0121 558 6600